Background

People Resolutions is a South African based software development company.  Our focus is Human Capital Management Solutions.  The HR Management landscape has changed.  The change is brought about by two transitions.   The first transition is underpinned by the way human beings perceive the world of work and the second by the power of Information Technology.  These two forces will continue to shape the way HR Practitioners do their work for the next decade.  The traditional HR Department is built around services that are busy disappearing.

People Resolutions operates in this space.  We embrace the opportunities brought about by transition.  We strive to look into the future of Human Capital Management and develop the tools that will help shape this future.  We believe that HR Departments has a pivotal role to play in the success of organisations and with our products and services we support them in reinventing themselves.

With the introduction of our first commercial HR IT Systems in 2001 we were one of the pioneers in the field.  This first commercial version of HR Manage built on the experience and prototypes that reached back as far as 1987.  Our flagship product, HR Manage, has stood the test of time and are now competing with the “best of breed”.  The only thing that remained the same is our recipe:  innovate – simplify – and walk the extra mile.

The model People Resolutions has developed over the past 15 years is intended to assist HR practitioners to make the transition to a technologically driven work environment. Technology will increasingly be used to automate certain traditional HR tasks. On the other hand there are tasks that will disappear altogether over the next few years as a result of Information Technology. The HR practitioners who want to remain in demand in the new knowledge economy will have to tap into the opportunities unlocked by HR IT Solutions.
As a seasoned agent for the implementation of HR systems, People Resolutions has the experience and the tools to guide organisations to design, develop, implement, and maintain their HR IT Solution so that they maximise the benefit. We provide solutions that will fit in with a client specific organisational culture.  We know how to “keep things simple” without compromising data- and system integrity. What makes us different is our experience of how to implement highly sophisticated and very complex systems while keeping things simple.

Our job is to assist our clients to transform their human capital management function. We don’t’ see our job as the selling of software. Where we engage with our clients we become part of their team that work in total congruence with their context, expectations, dreams, limitations, and priorities. We are unashamed in our claim as true Subject Matter Experts when it comes to the design, development, implementation and support of human capital management systems.

We develop all our own software.  This gives us a competitive advantage in a few areas of which one is that we can implement new ideas and improvements without external restrictions.  Our cost is South African Rand based (vs USD based prices).  With the fluctuation of the Rand against the USD over the past few years we’ve seen how companies that bought USD based products had to absorb increase in cost far beyond the South African inflation rate – for the same basic service.  We develop products that adhere to the demands of the South African context.  By the time new legislation gets published our products already comply i.e. the Protection of Personal Information Act.

Corporate focus and values

People Resolutions was founded in April 2000.  In December 2001 we published the first commercial version of HR Manage, the prototype of what has become the flagship product.  From the outset the goal was to develop a comprehensive system that covers the full span of human capital management functions in a corporate environment.  Even back then the challenge faced was to expand new modules while keeping up with the technology revolution.  In 2006 People Resolutions changed from a closed corporation into a private company with 3 directors of whom 1 is a non-executive director who plays an advisory role while 2 directors are actively involved in the day to day running of the business.  People Resolutions is a highly specialised business.  We employ consultants with expertise in HR as well as IT Business Analysis.  Our Software team consist of a core of 3 full time staff while we outsource non-core tasks to MTN Hetzner Data Centre or freelance developers.  On the consulting side the team consist of both full time staff as well as a pool of Associate Consultants.  Some of our Associate Consultants have been part of our team for more than 8 years.  We focus on what we do best and outsource finance and admin functions to Kronen Investments as a key business partner as well as shareholder in People Resolutions (Pty) Ltd

Footprint

We live in a virtual world although we also have real people in Gauteng, Durban and Cape Town. Our HR Manage system is used across countries in Africa and the Middle East.  On a daily basis we will have meetings with people in Cairo in the morning, Morocco in the afternoon and later share a celebration with clients on a remote mine in the Kalahari – all without leaving the office.  We host systems for most of our clients through the MTN Hetzner Data Centre and can provide support via the telephone, Skype, or work directly on their database within minutes after a call was logged.  With our state of the art client support system we track every call from our clients and make sure we put ourselves in their shoes.  No matter where our clients are, we are on their desktop.

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